Frequently Asked Questions
Clear answers about our programs, enrollment, pricing, and what you can expect as a participant in New York City.
We offer educational emotional balance and wellness programs — including facilitator-led group sessions, daily practice guides, and peer support circles. Our services are not medical care, psychotherapy, counseling, or clinical treatment of any kind.
Our programs are for adults (18+) who want structured support building emotional steadiness through practical skills and group practice. They are not designed for individuals in acute crisis. If you are experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline) or 911.
Program fees depend on the track and format you choose. We share complete pricing during your initial consultation — before you commit to enrollment. There are no hidden fees. Review our Return Policy for cancellation and refund details.
Yes. Selected program components are available via secure video for participants who cannot attend in person at our Manhattan studio at 423 W 55th St. Contact us to discuss hybrid attendance options.
Cancellations made 14+ days before the program start date qualify for a full refund. Cancellations 7–13 days before receive a 50% refund. Cancellations within 7 days are non-refundable. See our full Return Policy for details.
We follow applicable U.S. privacy laws including state consumer privacy regulations. Read our Privacy Policy for details on data collection, storage, and your rights. California residents can review our Do Not Sell My Personal Information page.
Individual experiences vary. Our programs provide educational tools and structured practice — we do not guarantee specific outcomes. What you gain depends on your participation, consistency, and personal circumstances.
Still have questions? Our team responds within two business days.
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